Privacy Policy

1. Overview

C-LabZero (“we,” “us,” or “our”) respects your privacy and is committed to protecting your data. This Privacy Policy details how we collect, process, and safeguard information across our public website, member platform, and software licensing workflows.

2. Information We Collect

A. Public Website Visitors (First-Party Site Metrics)

We do not use Google Analytics or other third-party advertising/analytics tags on C-LabZero web pages.

Where enabled, limited first-party operational metrics may be collected on our own infrastructure to understand public hub engagement (for example approximate page or documentation usage). These metrics are not sold and are not shared with Google Analytics.

Technical Metadata: Browser type, operating system class, and request paths may be processed transiently for security, abuse prevention, and first-party operational reporting.

B. Members & Account Holders (Licensing & Statutory Compliance)

When you register for a member account, request software activations, or configure deployment workflows via C-LabZero - Lattice, we collect account identity, contact details, and structured location data.

Depending on whether you register as a Personal or Business account, we collect:

Account Identity: Legal name of the account owner, primary contact email, and account classification type (Personal or Business).

Organizational Details (Business Accounts): Business/entity name, official business email address, corporate website URL, and organizational activity description.

Structured Address Details: Full physical address (Address Lines 1–3, County/State, Post Code/ZIP, and Country).

Intended Use & End-Use Classification: Selected organizational use cases, deployment goals, and end-use declarations.

3. Statutory Basis & Purpose of Processing

We process your data under the following legal frameworks and operational requirements:

UK Export Control & Trade Compliance: Due to the cryptographic and specialized nature of C-LabZero software assets, processing structured physical addresses, business identities, and end-use declarations is necessary to comply with legal obligations enforced by the UK Export Control Joint Unit (ECJU) and relevant regulatory frameworks (e.g., Open General Export Licences / OGEL compliance).

License Minting & Audit Records: To issue, bind, and audit license activations via the C-LabZero Activator ecosystem.

Platform Operations: To secure member portals, support licensing workflows, and maintain platform integrity.

4. Data Redaction & Minimization Controls

We enforce data minimization safeguards across our web streams:

PII Isolation: Personal identity parameters, passwords, physical addresses, and cryptographic keys are strictly isolated from public operational metrics pipelines.

No Third-Party Analytics Pipelines: We do not transmit browsing telemetry to Google Analytics or equivalent advertising analytics vendors.

5. Cookies & Tracking Technologies

Strictly Necessary Cookies: Essential cookies and local tokens required to manage authenticated member sessions, public hub sessions, consent preferences, security boundaries, and account state. These cannot be disabled as they are required for site operation.

No Google Analytics Cookies: C-LabZero does not load Google Analytics tags and does not set GA advertising/analytics cookies.

6. Third-Party Data Sharing

We do not sell, rent, or trade personal data or export control compliance logs.

Legal & Regulatory Disclosure: We may disclose member identification and end-use records if required by UK statutory authorities or law enforcement under legal mandate.

7. Data Retention & Your Rights

Retention: Account and export-control compliance data is retained for the mandatory statutory period required under UK trade and licensing regulations. First-party operational metrics, where retained, are kept only as long as needed for security and platform operations.

Your Rights: Under UK GDPR / EU GDPR, you have the right to request access to your personal data, rectify inaccuracies, or request account erasure (subject to statutory record-keeping exceptions for export licensing).

8. Contact Information

For privacy inquiries, data protection requests, or statutory export compliance verification, please contact us at:

Email: neo@c-labzero.live
Response Time: We aim to respond to all legitimate privacy inquiries within 30 days.